Privacy Policy

Last updated: January 15, 2025

1. Introduction

This Privacy Policy describes how Digimint LLC ("we," "our," or "us") collects, uses, and protects your information when you visit our website at digimint.co (the "Service") or engage with our digital marketing services.

We are committed to protecting your privacy and ensuring transparency about our data practices. This policy explains what information we collect, how we use it, and your rights regarding your personal data.

2. Information We Collect

2.1 Information You Provide

  • Contact information (name, email address, phone number)
  • Business information (company name, industry, website)
  • Communication preferences and marketing interests
  • Information submitted through contact forms, newsletter subscriptions, or service inquiries

2.2 Information Automatically Collected

  • Usage data (pages visited, time spent, click patterns)
  • Device information (browser type, operating system, IP address)
  • Cookies and similar tracking technologies
  • Referral sources and website analytics data

3. Google Ads Data Use

3.1 Data Collection and Use

When we manage Google Ads campaigns for our clients, we collect and use the following types of data:

  • Configuration Data: Campaign settings, ad groups, keywords, bidding strategies, and targeting parameters
  • Performance Metrics: Impressions, clicks, conversions, cost data, and other campaign performance indicators
  • Audience Data: Demographic information and interest categories (aggregated and anonymized)

3.2 Data Usage Restrictions

We strictly limit our use of Google Ads data to:

  • Campaign optimization and performance improvement
  • Reporting and analytics for our clients
  • Strategic recommendations and insights

We do NOT:

  • Resell or share Google Ads data with third parties
  • Use client data for competing businesses
  • Combine Google Ads data with personally identifiable information without consent
  • Use data for purposes outside of campaign management and optimization

4. Data Security

4.1 Security Measures

We implement industry-standard security measures to protect your data:

  • Token Management: All API tokens and credentials are stored securely in Google Secret Manager
  • Access Control: We implement least-privilege IAM (Identity and Access Management) principles
  • Encryption: Data is encrypted in transit and at rest using industry-standard protocols
  • Regular Audits: We conduct regular security assessments and access reviews
  • Employee Training: Our team receives ongoing security and privacy training

4.2 Access Controls

Access to client data is limited to authorized personnel who require it for their job functions. We maintain detailed access logs and regularly review permissions to ensure compliance with security protocols.

5. Data Retention and Deletion

5.1 Retention Periods

We retain your personal data only as long as necessary for the purposes outlined in this privacy policy:

  • Active Clients: Data is retained for the duration of our service relationship
  • Former Clients: Data is retained for up to 3 years for legal and business purposes
  • Marketing Data: Newsletter and marketing data is retained until you unsubscribe
  • Website Analytics: Anonymized analytics data may be retained for longer periods for business insights

5.2 Data Deletion

You have the right to request deletion of your personal data. We will process deletion requests within 30 days of receipt. This includes:

  • Complete removal of personal information from our systems
  • Notification to relevant third-party processors
  • Confirmation of deletion completion

Note: Some data may be retained longer if required by law or for legitimate business purposes (such as financial records for tax compliance).

6. Your Rights and Choices

6.1 Access and Control

You have the following rights regarding your personal data:

  • Access: Request copies of your personal data
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to processing of your data for marketing purposes
  • Restriction: Request limitation of data processing in certain circumstances

6.2 Revoking Access

To revoke access to your data or exercise any of your rights:

  • Contact us at privacy@digimint.co
  • Include your full name, email address, and specific request
  • We will respond within 30 days of receiving your request
  • Identity verification may be required for security purposes

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand website usage and performance
  • Marketing Cookies: Used for targeted advertising and marketing campaigns

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

8. Third-Party Services

We work with trusted third-party service providers to deliver our services:

  • Google Ads: For advertising campaign management
  • Google Analytics: For website analytics and insights
  • Email Service Providers: For newsletter and marketing communications
  • CRM Systems: For customer relationship management

All third-party providers are carefully vetted and required to maintain appropriate data protection standards.

9. Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure that all international transfers comply with applicable data protection laws and implement appropriate safeguards.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last updated" date at the top of this page
  • Sending email notifications for significant changes (where applicable)

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Contact Information

We are committed to resolving any privacy concerns promptly and transparently. All privacy-related inquiries will receive a response within 30 days.

This Privacy Policy is effective as of January 15, 2025, and applies to all information collected by Digimint LLC through our website and services.